Welcome to Rahal Al Qaysar Travel Agency LLC (“Rahal”, “we”, “us”). By accessing our website or making an enquiry or booking, you agree to these Terms & Conditions.
1. Our services
We provide travel planning, holiday packages, flights, hotels, tours, cruises, and related concierge services. Final itineraries, prices, and inclusions are confirmed in writing before payment.
2. Enquiries and quotations
Enquiries submitted through this website are requests for information. A quotation is not a confirmed booking until we issue written confirmation and any required deposit or payment is received.
3. Bookings and payments
Booking confirmations, cancellation rules, and payment schedules are specific to each supplier and package. You are responsible for reviewing those details before you pay.
4. Travel documents and visas
You are responsible for holding valid passports, visas, and other entry documents for every traveller. We can offer guidance, but entry decisions remain with immigration authorities.
5. Changes and cancellations
Changes requested by you, or forced by airlines, hotels, or other suppliers, may incur fees. Refunds, credits, or rebooking options depend on supplier rules and applicable law.
6. Accuracy of information
We aim to keep website content accurate, but destination details, prices, and availability can change. Always rely on your written booking confirmation for final arrangements.
7. Limitation of liability
To the fullest extent permitted by law, Rahal is not liable for losses caused by third-party suppliers, force majeure events, or circumstances outside our reasonable control. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.
8. Website use
You must not misuse this website, attempt unauthorised access, or submit false information. Content on this site is owned by Rahal or its licensors and may not be copied for commercial use without permission.
9. Contact
For questions about these terms, contact us through the details published on our Contact page.
Rahal Al Qaysar Travel Agency LLC