Rahal Al Qaysar Travel Agency LLC (“Rahal”, “we”, “us”) respects your privacy. This policy explains how we handle personal information when you use our website, submit an enquiry, create an account, or book with us.
1. Information we collect
We may collect your name, email address, phone number, travel preferences, traveller details, payment-related information needed to process bookings, and technical data such as browser type and pages visited.
2. How we use your information
We use your information to respond to enquiries, prepare quotations, manage bookings, send booking or status updates, improve our website, and meet legal or accounting obligations.
3. Sharing your information
We may share necessary details with airlines, hotels, tour operators, payment providers, and other trusted partners only to deliver the travel services you requested. We do not sell your personal information.
4. Cookies and analytics
Our website may use cookies or similar technologies to keep the site working, remember preferences (such as currency), and understand how visitors use the site.
5. Data retention
We keep personal information only as long as needed for the purpose collected, including booking records and legal retention requirements.
6. Security
We take reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure.
7. Your rights
Depending on your location, you may request access to, correction of, or deletion of personal information we hold about you. Contact us using the details on our Contact page.
8. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
9. Contact
If you have privacy questions, please contact Rahal Al Qaysar Travel Agency LLC through our Contact page.
Rahal Al Qaysar Travel Agency LLC